Support

Welcome to the BNS Algotech support page. We're here to help you with any issues or questions you may have regarding our services or products. Please find the information and resources below to get the assistance you need.

1. Contact Us

If you need immediate assistance, please reach out to our support team via the following methods:

• Email: support@bnsalgotech.co.ke
• Phone: +254 712 345 678
• Address: BNS Algotech, Woodvale Groove, Westlands, Kenya

2. Frequently Asked Questions (FAQs)

Here are some common questions and answers that might help you resolve your issue:

• How do I reset my password? Visit our password reset page and follow the instructions.
• Where can I find documentation for your products? Check out our documentation page for detailed guides and manuals.
• How can I report a bug or issue? If you encounter a bug or issue, please contact us with the details and we will assist you promptly.

3. Live Chat

For real-time assistance, use our live chat feature available on our website. Click the chat icon at the bottom right corner of the screen to start a chat with one of our support agents.

4. Submit a Support Ticket

If you need detailed support, you can submit a support ticket through our support ticket system. Provide as much detail as possible so we can assist you more effectively.

5. Our Support Hours

Our support team is available:

• Monday to Friday: 9:00 AM - 6:00 PM (EAT)
• Saturday: 10:00 AM - 2:00 PM (EAT)
• Sunday: Closed

6. Feedback and Suggestions

We value your feedback! If you have any suggestions on how we can improve our support or services, please let us know.